How to Cancel Get4oBack and Refund Policy (2026)
You can cancel your Get4oBack subscription anytime. This article explains how to cancel, what happens to your account and data, and how the refund policy works for Plus and Pro.
How to cancel
Go to your account settings in Get4oBack (or the billing/subscription section). You will find an option to cancel your subscription. After you cancel, Stripe stops renewals; access follows what is already on your subscription until it moves to free. You can export your chats before or after canceling.
Refund policy
Get4oBack offers a 7-day money-back guarantee for Plus and Pro on first purchase if you have not exceeded 30% of your plan's token quota in that window; above 30%, we may evaluate case by case. After 7 days the guarantee ends; you can still cancel anytime to stop future charges. Full details are in our Refund policy (linked in the footer and in the app).
After you cancel
Once your billing period ends, your plan reverts to free. You keep your account and chat history; you just have the free tier allowance from then on. You can export your chats before or after canceling so you have a backup. If you change your mind later, you can subscribe again anytime. No penalty for canceling - we want you to stay only if the product fits.
Downgrade instead of cancel
If you do not want to cancel entirely but want to pay less, you can downgrade (e.g. Pro to Plus or Plus to Free) from the same account settings. The change takes effect at the next billing date; until then you keep your current plan. That way you reduce cost without losing your account or history. Cancelling stops the paid subscription and reverts you to free at period end; downgrading switches you to a lower plan. Both are self-serve; no need to contact support.
Resubscribing later
If you cancel and later want to come back, you can resubscribe anytime from the same account. Your chat history is still there - we do not delete it when you cancel. You just revert to the free tier allowance until you subscribe again. So you can pause paid use without losing your data or account. Useful if you are traveling, cutting costs temporarily, or trying another app. No penalty; we are happy to have you back when the product fits again.
Summary
Cancel from account settings anytime. Access continues until the end of the billing period. 7-day money-back guarantee applies under the conditions in our Refund policy. After canceling, you keep your account and history on the free tier.